General FAQs
Frequently Asked Questions:
Q: How do I report bird sightings?
Q: Are there any videos that would help me learn more about BirdsEye and BirdLog?
Q: Is BirdsEye available for the Android or Kindle Fire?
Q: Will BirdsEye work on iPad?
Q: What platforms does BirdLog work on?
Q: Does BirdsEye work well in Canada?
Q: How much do BirdsEye and BirdLog cost?
Q: I received a promo code to use in Apple's App Store. How do I use use it?
Q: How do I gift BirdsEye or BirdLog through the Apple App Store?
Q: Can I give BirdLog as a gift through the Google Play store?
Q: How do I uninstall and reinstall and app on my iPhone, iPad or iPod Touch?
Q: How do I report bird sightings?
To report birds that then appear in BirdsEye, you need to join the Cornell Lab of Ornithology's eBird program at eBird.org. It's free and easy. Follow directions there for submitting observations.
Once you have an eBird account, you can use BirdLog to submit your sightings easily and quickly from your iPhone or Android.
Q: Are there any videos that would help me learn more about BirdsEye and BirdLog?
Pete Myers has created a number of short videos that are an excellent way to get up to speed on BirdsEye and BirdLog:
BirdsEye Videos
Change location and Find Nearby Birds
Notable Observations and Rare Birds
Editing your Life List and using Hotspots
BirdLog Videos
Introduction to BirdsEye BirdLog
Using BirdLog in Patagonia Lake State Park
Q: Is BirdsEye available for the Android or Kindle Fire?
A: We are working on an Android version now and will be releasing it sometime later this year.
BirdLog, our app for submitting your sightings to eBird while still in the field, is available now for both Android and iOS.
Q: Will BirdsEye work on iPad?
Yes, the standard version of BirdsEye will work on the iPad. However, the graphics are designed for iPhone, so they look a tiny bit grainy on iPad.
BirdsEye HD is a separate standalone app especially designed to take full advantage of the iPad's large screen and stunning high resolution display.
Q: What platforms does BirdLog work on?
BirdLog is available for Android and as a universal app on the iPhone, iPad, and iPod Touch. We recommend that users update to the current version of iOS which as of June 2012 is 1.4.4.
We have users with BirdLog for Android working on the following devices: Motorola Droid X, HTC Incredible 2, HTC Thunderbolt, Motorola Droid RAZR, Motorola Droid Bionic, Motorola Droid X2, Motorola Droid, Samsung Droid Charge, Motorola Photon 4G, Motorola Droid II, plus 20 other Android OS devices. We do not recommend BirdLog for Android operating systems 2.1 or below, although we do have multiple users on these systems and not reporting problems.
Q: Does BirdsEye work in Canada?
A: Yes. We get this question often. There are many active birders in populated parts of Canada. See this video for an example of using BirdsEye in Canada.
Q: How much does BirdsEye cost?
A: BirdsEye is $19.99.
BirdsEye HD is a separate, stand alone product designed for the iPad and also sells for $19.99
BirdLog, our app for submitting your sightings to eBird while still in the field, is available now for both Android and iOS. The introductory price is $9.99 for BirdLog North America and $19.99 for BirdLog Worldwide..
Q: I received a promo code to use in Apple's App Store. How do I use use it?
A: You can find instructions on how to redeem a promo code on the Apple website at: Redeem Promo Code
Q: How do I gift BirdsEye or BirdLog through the Apple App Store?
A: You open the App Store app on your iOS device. Choose the version of BirdLog or BirdsEye you'd like to gift. Click on the Share button in the upper right corner. The Share options window appears with a new icon in the lower right called Gift. Tap on the Gift icon.
You'll be prompted for your Apple ID password, and you may be required to confirm your payment type. You'll then be asked to enter the e-mail address of your gift recipient and a personal message if you wish to include one.
Select the date you want your gifted app to be sent and a color theme for the gift. Confirm your gift, and then tap on the Buy Gift button to send it on its merry way.
Q: Can I give BirdLog as a gift through the Google Play store?
A:Unfortunately, at this time you can’t gift an app directly through the Google Play app store. However, you can gift BirdLog by purchasing a Google Play gift card. Available in denominations of $10, $25, and $50, Google Play gift cards will soon be on sale at GameStop, Radio Shack, and Target retail stores. In adddition to BirdLog they can be used to gift other apps, music, and books sold on the Google Play online marketplace.
Q: How do I uninstall and reinstall and app on my iPhone, iPad or iPod Touch?
A: Sometimes when you see an app that was behaving fine start to act up, uninstalling and reinstalling will fix the problem. Note that doing this will delete all of the data you have in the app (but not on eBird). This page provides directions for un-installing and re-installing an app on your iOS device like iPhone, iPad or iPod Touch: http://www.birdseyebirding.com/index.php/support/57-reinstall-apps
